Nhanya Foundation Ltd (Nhanya) is committed to protecting your privacy and handling your personal information with care and respect. This policy explains how we collect, use, store and disclose personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We may collect personal information such as your name, contact details, date of birth, and information relevant to the support you are seeking or receiving. We only collect information that is reasonably necessary to provide our services.
We collect information directly from you where possible, including through forms, phone calls, emails, and our website. In some cases, we may receive information from family members, referrers, or other service providers with your consent or where permitted by law.
We use your information to provide services, respond to referrals, communicate with you, and improve our programs. We may also use information to meet legal and regulatory obligations.
We may share your information with trusted service providers, partners, or professionals involved in your care where appropriate. We will not share your information without your consent unless required or permitted by law.
We take reasonable steps to protect your information from misuse, loss, and unauthorised access. This includes secure systems, access controls, and staff training.
You have the right to request access to your personal information and ask for corrections if it is inaccurate or incomplete.
If you have a concern about how your information is handled, you can contact us and we will respond promptly. You may also contact the Office of the Australian Information Commissioner (OAIC) if needed.
If you have any questions about this policy or your personal information, please contact Nhanya Foundation.
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