The Disability Support Pension (DSP) is a Centrelink payment for people who can't work, or can't work much, because of a long-term physical, intellectual or psychiatric condition. The rules are detailed and the claim takes some preparation, so this guide explains how it works in plain English. Payment rates and income limits change several times a year, so always check the current figures on the Services Australia DSP page.

Who can get the Disability Support Pension?

There are two sets of rules: non-medical and medical. You need to meet both.

Non-medical rules

Medical rules

Some people qualify straight away under what Services Australia calls manifest rules, for example people who are permanently blind, have a terminal illness with less than 2 years to live, or have an intellectual disability with an IQ under 70.

Everyone else is assessed under the general medical rules. In short, your condition needs to be:

What is the 20-point impairment rating?

Centrelink uses a set of Impairment Tables to rate how much each condition affects your everyday functioning, not just what the diagnosis is. If one condition rates 20 points or more on a single table, that part of the test is met. If you only reach 20 points by adding several conditions together, you usually also need to have taken part in a Program of Support before you can qualify.

How to claim

  1. Check the rules on the before you claim page.
  2. Gather medical evidence for each condition that affects your ability to work. Reports should say what the condition is, what treatment you've had, and how it affects daily life and work.
  3. Claim online through your myGov account linked to Centrelink, or call 132 717 for help.
  4. Go to any assessments Centrelink books, such as a Job Capacity Assessment.
  5. Keep copies of everything you send, with dates.

If your claim is rejected

Many DSP claims are refused the first time, often because the medical evidence doesn't show enough about day-to-day impact. If you disagree with the decision, you can ask for it to be reviewed. Ask Centrelink for the reasons first, then look at whether better evidence would answer them.

How Nhanya Foundation can help

Nhanya Foundation is a registered charity based in Werribee. Our advocacy and service navigation team can help you understand letters, organise evidence and prepare for reviews. If you care for someone, our guide to Carer Payment and Carer Allowance explains the payments available to carers.

Need help with a Disability Support Pension claim? Talk to Nhanya Foundation on 03 8595 9012 about advocacy and service navigation.

Frequently Asked Questions About Disability Support Pension

Who is eligible for the Disability Support Pension?

You need to meet non-medical rules (age, residence, income and assets) and medical rules. Under the general medical rules, your condition must be diagnosed, treated and stable, rate at least 20 points on the Impairment Tables, and stop you working 15 hours or more a week for the next 2 years.

What does 20 points on the Impairment Tables mean?

Centrelink rates how much each condition affects your functioning. If one condition rates 20 points or more on a single table, that part is met. If you only reach 20 points across several tables, you usually need to have done a Program of Support as well.

How long do I need to have lived in Australia?

Generally 10 years in total, with 5 years in a row. There are exceptions, including if you were living in Australia when you became unable to work, or if you came as a refugee.

How do I claim the Disability Support Pension?

Claim online through myGov linked to Centrelink, or call 132 717. You'll need medical evidence for each condition that affects your ability to work.

Can Nhanya Foundation help with my DSP claim?

Yes. Our advocacy and service navigation team can help you understand Centrelink letters, organise evidence and prepare for a review. Call 03 8595 9012.