If someone has signs of heatstroke, such as confusion, slurred speech, fainting or a seizure, call 000 straight away.

Hot days are on the way in Victoria. Extreme heat can affect anybody, but some people are more at risk, and planning ahead can make a real difference. This guide draws on advice from the Victorian Department of Health's Better Health Channel.

Who is more at risk?

According to Better Health, people at higher risk include:

Many people with disability fit one or more of these groups. Some people also find it hard to notice they're overheating or to tell others, so carers and support workers play an important role.

Signs of heat exhaustion

Watch for heavy sweating, pale skin, thirst, dizziness, weakness or fainting, headache, nausea or vomiting, muscle cramps, irritability and passing less urine than usual. Heat exhaustion can turn into heatstroke.

What to do: move the person somewhere cool, have them lie down, loosen tight clothing, cool them with water or a damp cloth, and give small sips of water if they aren't vomiting. If symptoms get worse, call 000.

Signs of heatstroke: a medical emergency

Heatstroke affects how the brain works. Signs include confusion, agitation, slurred speech, unsteady walking, seizures or loss of consciousness, along with a very high temperature and hot, red, dry skin.

Call 000. While you wait, keep the person lying down somewhere cool with someone staying with them, and keep cooling them. Only give water if they're fully awake and can swallow. If they're unconscious, put them in the recovery position and check their breathing.

Simple ways to stay cool

Plan ahead before summer

How Nhanya Foundation can help

Nhanya Foundation isn't an emergency service. If you're worried about someone in an emergency, call 000. For non-urgent help, our advocacy and service navigation team can help people with disability, carers and families in Melbourne's west connect with services and plan ahead. Call 03 8595 9012 or make a referral.

In an emergency, call 000. For non-urgent help connecting with services, call Nhanya Foundation on 03 8595 9012 or make a referral.

Frequently Asked Questions About Staying Safe in Hot Weather

What are the signs of heatstroke?

Confusion, agitation, slurred speech, unsteady walking, seizures or loss of consciousness, a very high body temperature and hot, red, dry skin. Heatstroke is a medical emergency: call 000.

What should I do if someone has heat exhaustion?

Move them somewhere cool, have them lie down, loosen tight clothing, cool them with water or a damp cloth and give small sips of water if they aren't vomiting. If they get worse, call 000.

Who is most at risk in hot weather?

People over 65, babies and young children, pregnant women, people with medical conditions or on certain medications, people who live alone or are isolated, and people with limited ways to keep cool.

How do I get heat health warnings in Victoria?

You can subscribe to heat health warnings on the Victorian Department of Health website.

Is Nhanya Foundation an emergency service?

No. In an emergency call 000. For health advice in Victoria call NURSE-ON-CALL on 1300 60 60 24. Nhanya Foundation can help with non-urgent service navigation on 03 8595 9012.