Applying for the National Disability Insurance Scheme (NDIS) can feel daunting, but it follows a clear set of steps. This guide walks through who can apply, what evidence helps, how long a decision takes and what you can do if the answer is no. The NDIS updates its processes from time to time, so we link to the official pages for the details.
Who can apply?
To become an NDIS participant you generally need to:
- be under 65 when you apply
- be an Australian citizen, a permanent resident, or hold a Protected Special Category Visa
- have a disability that is permanent or likely to be permanent and substantially affects everyday life, or need early support to reduce the impact of a disability in future
Children younger than 9 are usually supported first through the NDIS early childhood approach, and a diagnosis isn't needed to get that support. Our Thriving Kids guide explains a newer program for young children with lower support needs.
The steps to apply
- Talk to an NDIS partner. A local area coordinator or early childhood partner can explain the process and help you get started. You can also call the NDIA on 1800 800 110.
- Gather evidence with your treating professionals. This is the most important step (see below).
- Complete your application. This is usually an Access Request Form, which you can ask for by phone or through your NDIS partner.
- Submit it with your evidence.
- Wait for a decision. The NDIA says it will tell you if you're eligible within 90 days of receiving your application and all supporting evidence.
The NDIA's how to apply page has the forms and more detail.
Evidence that helps
The NDIS looks at how your disability affects everyday life, not just the diagnosis. Strong evidence usually:
- comes from treating professionals who know you, such as a GP, specialist, psychologist or occupational therapist
- confirms the diagnosis and that it's permanent or likely to be
- describes what you find hard day to day, such as moving around, communicating, socialising, learning, self-care and managing at home
- lists treatments you've tried and how well they worked
Practical examples are useful: what a normal day looks like, what help you already need and from whom.
If you're found not eligible
You can usually ask for an internal review within 3 months of receiving the decision. If you still disagree after that, you may be able to go to the Administrative Review Tribunal. You can also apply again later with new evidence. See the NDIA's guide to decision reviews.
How Nhanya Foundation can help
Nhanya Foundation is a registered charity based in Werribee. Our advocacy and service navigation team can help you understand letters, organise evidence and prepare for reviews. We are not an NDIS-registered provider. For autism-specific information, see our guide to the NDIS and autism.
Need help applying for the NDIS? Talk to Nhanya Foundation on 03 8595 9012 about advocacy and service navigation.