A first job interview can feel nerve-racking, especially if you haven't done one before. The good news is that most interviews for entry-level jobs ask similar questions, and a little practice makes a big difference.
This guide covers common questions, simple ways to answer them, and a few things worth knowing about your rights before you start.
Common interview questions
"Tell me about yourself."
Keep it short: what you're studying or doing now, one or two things you're good at, and why you're interested in this job. You don't need your life story.
"Why do you want to work here?"
Look at the employer's website before the interview. Mention something real, like the kind of work, the customers they serve or the chance to learn a skill.
"What are your strengths?"
Pick two or three and back each one with a quick example from school, sport, volunteering, family responsibilities or a hobby. "I'm reliable. I've looked after my younger siblings after school for two years" is stronger than "I'm reliable" on its own.
"Tell me about a time you worked in a team."
Group assignments, sport, clubs and volunteering all count. Say what the task was, what you did and how it turned out.
"What would you do if a customer was upset?"
Employers want to hear that you'd stay calm, listen, try to help, and ask a supervisor if you weren't sure.
"When are you available?"
Be honest about school, study and other commitments. It's better to agree on hours you can actually do.
Questions you can ask them
- What would a normal shift look like?
- What training do new staff get?
- Who would I go to if I had a question on shift?
Simple ways to prepare
- Practise your answers out loud with a friend, family member or support worker.
- Plan your trip so you arrive 10 minutes early.
- Bring a copy of your resume and the name of the person you're meeting.
- If you need an adjustment for the interview, such as extra time or a quieter room, it's okay to ask.
Know your rights: unpaid trial shifts
Some employers ask candidates to do a short trial. The Fair Work Ombudsman says an unpaid trial may be unlawful if it goes on longer than needed to show your skills (which could range from an hour to one shift, depending on the job), if it's more than a demonstration of skills for the job, or if you aren't directly supervised. Anything beyond that must be paid. Read the details on fairwork.gov.au.
Once you're working, you can check the minimum pay for your job and age with the Fair Work Pay and Conditions Tool.
If it doesn't go to plan
Most people go to several interviews before they get a job. It's okay to ask for feedback, and each interview is practice for the next one.
How Nhanya Foundation can help
Our Employment Pathways program helps young people and people with disability build confidence for work, including resumes, job applications and interview practice. Young people aged 12 to 25 can also build everyday skills through our Skills for Life and Independence Program. Call 03 8595 9012 or make a referral.
Want help getting ready for your first job? Call Nhanya Foundation on 03 8595 9012 or make a referral.